Shift Management

Configure work shifts, assign employees, and manage complex scheduling including split shifts for employees with multiple work periods per day.

Managing Shifts

URL /org/ORG_CODE/attendance/shifts/

Creating a Shift

Navigate to Shifts

Go to Attendance → Shift Management

Click Add Shift

Click the + Add Shift button.

Enter Shift Details

Provide shift name, start time, end time, and break duration.

Save

Click Create Shift to save.

Shift Fields

Field Description Example
Name Descriptive name for the shift Morning Shift
Start Time When the shift begins 09:00 AM
End Time When the shift ends 05:00 PM
Break Duration Minutes of break time 60 minutes
Is Active Whether shift is currently in use Yes

Shift Assignments

URL /org/ORG_CODE/attendance/shifts/assignments/

Assign employees to shifts with effective dates:

Go to Shift Assignments

Navigate to Attendance → Shift Assignments

Click Assign Shift

Click the + Assign Shift button.

Select Employee and Shift

Choose the employee and the shift to assign.

Set Effective Dates

Specify when the assignment starts (and optionally ends).

Choose Shift Type

Select Primary, Split, or Rotational shift type.

Split Shifts

Split shifts allow employees to have multiple work periods in a single day, with breaks in between.

What is a Split Shift?

A split shift occurs when an employee works two or more separate periods in one day. For example:
Slot 1: 9:00 AM - 1:00 PM (Morning session)
Break: 1:00 PM - 4:00 PM
Slot 2: 4:00 PM - 8:00 PM (Evening session)

Setting Up Split Shifts

Create Both Shifts

First, create separate shift definitions for each time block (e.g., "Morning Session" and "Evening Session").

Assign First Shift

Assign the first shift with:
- Shift Type: Split Shift
- Slot Number: 1

Assign Second Shift

Assign the second shift with:
- Shift Type: Split Shift
- Slot Number: 2

Same Effective Dates

Ensure both assignments have the same effective from/until dates.

Shift Types

Type Description Use Case
Primary Standard single shift Regular 9-5 employees
Split Multiple work periods per day Coaching staff with morning and evening sessions
Rotational Shifts that rotate on schedule Security staff, range supervisors

Validation Rules

Overlap Prevention

The system validates that split shift time periods don't overlap. You cannot assign two shifts with overlapping times to the same employee.

Best Practices

Recommendations
  • Use descriptive shift names (e.g., "Morning Coaching Session" vs. just "Morning")
  • Keep shift definitions active even when not in use - deactivate instead of deleting
  • For split shifts, ensure adequate break time between slots
  • Review shift assignments periodically and end-date outdated ones
Last updated: June 25, 2026